Frequently asked questions
I didn’t receive an order confirmation
After placing your order, you should receive a confirmation email within the hour.
Didn’t get anything? Let’s check a few things:
- Could it be in your spam or promotions folder?
- Did you perhaps make a small typo in your email address?
If none of the above applies, don’t worry, just reach out to our team via info@baggique.com and we’ll make sure everything’s in order. It’s possible your order wasn’t completed successfully.
Can I still change my order?
Yes, if you contact us within 24 hours, we’ll do our best to adjust your order just the way you like it
That said, we process orders quickly, so don’t wait too long to reach out.
What payment methods do you accept?
We accept all major payment options:
PayPal, credit cards, American Express, and more - safe, easy and flexible.
Where’s my Baggique package?
Once your order is packed and ready, you’ll receive a shipping confirmation email with a tracking link.
We ship internationally and work with local delivery partners to ensure your order arrives smoothly.
If it’s been more than 10 business days since you received your shipping confirmation and your package still hasn’t arrived, don’t hesitate to contact us at info@baggique.com, we’re happy to help.
Can I return my order?
Yes! At Baggique, we offer a 30-day return window with no hassle.
If you're not 100% satisfied with your bag, you can return it within 30 days of receiving your order.
Just send us a quick email at info@baggique.com, and we’ll help you with the return process.
Please note:
- Items must be unused and in original condition
- Return shipping costs are at your expense unless the item is damaged or incorrect